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Is Perplexity down?

Live Perplexity status check: an AI search engine that answers with sources. Data from the official status page, refreshed every 5 minutes.

Perplexity is up

Checked at 00:20 MSK · official status page ↗

Perplexity components

  • Websiteoperational
  • Appoperational
  • Computeroperational
  • APIoperational

Recent incidents

  • Elevated API errors and timeouts10 October at 01:38 MSK · lasted 37 min
  • We have identified few connectors that are impacting users.8 September at 01:52 MSK · lasted 1 min
  • Issue with usage based billing8 September at 01:52 MSK · lasted 1 min
  • Computer Tasks Degraded1 September at 02:50 MSK · lasted 16 min
  • Computer Sandbox Errors25 August at 02:39 MSK · lasted 1 min
  • Investigating API issue25 August at 02:39 MSK · lasted 1 min

What to do if Perplexity is down

  1. Check the status above. If the official Perplexity status page shows an active incident, the problem is on the service side and your settings are not the cause: wait until it is fixed.
  2. If there is no incident but Perplexity still does not respond for you: reload the page, sign out and back in, try another browser or a private window, and update the app.
  3. Check your plan limits. When the message or request limit runs out, the service returns an error or asks you to wait.
  4. Using the API: error 429 means a rate limit, errors 500-503 mean a problem on the service side. Retry with a delay that grows after each attempt.
  5. Need an AI model right now: switch to another one from the list below that is currently up.

Which AI model to switch to is covered in Which AI to choose.

FAQ

Why is Perplexity not working today?

There are two possible reasons: an outage on the Perplexity side or a problem on yours (network, browser, plan limit). The status at the top of this page comes from the official Perplexity status page and refreshes every 5 minutes.

How do I know if Perplexity is down for everyone?

If the official status page shows an active incident, the outage affects many users. If there is no incident, the problem is more likely on your side.

What should I do if Perplexity is not responding?

Reload the page, sign in again, check your plan limits and try another browser. If there is an official outage, wait for the fix or use another AI model for now.

Where is the official Perplexity status page?

The official status page is https://status.perplexity.com. The data on this page comes from there.

Status comes from the official Perplexity status page. We do not collect or show user reports.

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